RETURN & EXCHANGE POLICY

Cancellations

We accept cancellations as long as the product has not yet been shipped. Exc. Patterns. 

Damaged

If your item has been damaged, please contact us by filling out this form.

Alternatively, you can email us at thecrochetcollector@gmail.com within 7 days of receiving your item. 

 (Don't worry! Shipping times don't count) 

Exchange or Refund (If applicable)

You can choose between an exchange or refund if we accept your submission, however the price of the pattern will be deducted from the total cost. 

Patterns 

We do not accept pattern exchanges or refunds due to the nature of the product.